Processing time frame on all orders is 1-2 business days excluding weekends and/or holidays.
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USPS First Class Mail (3-5 Business Days)- $4.95
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UPS 2nd Day (2 Business Days)- Calculated at Checkout
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International Shipping via USPS/UPS - Calculated at Checkout
Custom Items will ship within 4 weeks. Any orders placed with custom and in-stock items will not ship until the custom items are ready. Please place in-stock items and custom item orders separately if you need the in-stock items sooner . Custom orders can not be canceled or altered once placed. Please double check your order before checking out.
* Shipping options with signature requirement are offered at check out.
For full shipping information please visit our Shipping & Return Policy page.
To ensure longevity of your jewelry put all jewelry on after you have applied all cosmetics, oils, perfumes, lotions and hairspray. These products can contain chemicals that can damage your jewelry. It is best to remove your jewelry when performing tasks that may cause physical damage. i.e. swimming, showering, working out, cleaning, gardening etc. Remove your jewelry before working out or any place you may sweat excessively as this can oxidize your jewelry. Avoid exposure to chemicals such as chlorine, bleach, ammonia etc.
Most of our jewelry pieces incorporate metal plating, sterling silver, stainless steel, brass, or gold filled components. Natural body chemistry, environment, and certain chemicals have the ability to impact how your jewelry looks. We are not responsible for natural wear.
We recommend storing your jewelry in the air tight bags and/or OFFICIAL KOLLECTION Jewelry box that we send with your order.
To view more information on jewelry tips + info please view here.
