Return policy

 

Return Policy

We currently do not accept any returns on jewelry. If an item needs to be exchanged for another size please contact us within 4 business days of delivery for you to be able to return the item for store credit and then you may repurchase online. Please be sure to measure for the appropriate fit and read all details in the product description before purchasing. 

Our shipping department double checks every product and carefully packs every order to make sure you receive your order in its best condition. 

* Should you receive an item that is faulty or damaged, please contact us within a week of receiving the order, along with images at contactus@officialkollection.com

   

*  By purchasing from www.officialkollection.com, you accept and agree these terms and service.