Return policy

 

Jewelry Return Policy

JEWELRY IS FINAL SALE

We currently do not accept any returns on jewelry. Exchanges can be made for the same exact item in another size if available within 5 business days of delivery. If another size is not available, a store credit will be issued for the amount of the item. For sanitary reasons returns are not accepted. Please be sure to measure for the appropriate fit and read all details in the product description before purchasing. 

Custom Jewelry is NOT returnable.

Our shipping department double checks every product and carefully packs every order to make sure you receive your order in its best condition. Please be sure that all details in your order are correct before submitting your order for processing.

* Should you receive an item that is faulty or damaged, please contact us within 4 business days of receiving the item, along with images at contactus@officialkollection.com

   

*  By purchasing from www.officialkollection.com, you accept and agree these terms and service.