Return policy

Jewelry Return Policy

FINAL SALE

We currently do not accept any returns or exchanges on jewelry. For sanitary reasons returns and exchanges are not allowed. Once an order is submitted to officialkollection.com we will not be able to make any changes. Please be sure to measure for the appropriate fit.

Our shipping department double checks every product and carefully packs every order to make sure you receive your order in its best condition. Please be sure that all details in your order are correct before submitting your order for processing.

* Should you receive an item that is faulty or damaged, please contact us within 3 business days of receiving the item, along with images at wecare@officialkollection.com

 

Hair Accessories Return Policy 

FINAL SALE

 

 By purchasing from www.officialkollection.com, you accept and agree these terms and service.